We bought our 2012 Nissan Leaf SL at Anchor Nissan. Von K is our sales specialist, and was a pleasure to deal with. David Richards is the sales manager that we also dealt with. Both Von and David worked with our budget. Although we spent about 2 hours at the dealership, the negotiations went pretty well and we were able to get the monthly payments we were comfortable with.
Very friendly and no-pressure from both gentlemen.

Everytime I'm in the area, they let me charge my Nissan Leaf. They have three charging stations, which is a great benefit from buying from this dealership.

I really like the 100% electric car that I purchased from Anchor Nissan, and I highly recommend them.

Dealer Rater  03/13

Eric Fera was direct, honest an very helpful. My experience was very good. Im glad I decided on Anchor and even more happy I had Eric to help me with my new beautiful Sentra.

Dealer Rater 04/13  04/13

Me and my son have been looking for a nice, afforable car. After a few days of looking we went to anchor nissan. We met an employee there, Von Kachittavong. He helped us find a nice, afforable car for my 17 year old son. He was very smart and knew what he was doing. He was probably one of the nicest, and smartest salesman I have met. I would highly recommend anchor nissan to anyone looking for greeat deals on cars.

Dealer Rater 04/13

Always a pleasure to go to. Very reliable, understanding, helpful, & considerate everytime I'm there. I wouldn't choose anyone else to go to. Thank You

Dealer Rater 04/13

Every time I go to this dealership, everyone is very nice and welcoming. They are also very helpful especially Eric Fera. Eric has always been there for me when I had a question or needed advice on my car.

Dealer Rater 04/13

This was the best dealership I had visited by far. Sean Murray was extremely helpful and made buying a car an excellent experience. He was hands down the best car salesman, and friendliest person I had worked with on this long journey. I will recommend him, and this dealership to everyone I know who needs a new car! I also guarantee I will be back if I need anything in the future. Thanks to Sean, I now have my dream car. (:

Dealer Rater 04/13

Sean was excellant, friendly and knowledgable. She answered most of my questions before I even answered them by explaining everything. I loved my experience and will go back there again when I need a new car down the road.

Dealer rater 04/13

My wife and I have been looking for a new car for almost 2 months. When we went to Anchor Nissan we were being help by Von and he was by far the most knowledgeable and professional sales person we met during our car shopping. We decided to buy a new Altima from Von and Anchor because of the ease of doing business as well as his professionalism. I would recommend Von and Anchor Nissan to any of my friends and family members.

Dealer Rater  04/13

Eric was a refreshing dealership salesperson. Walked around the lot with me for quite a while my first visit. Didn't pressure me to even test drive anything or even go inside "just to chat" not oberbearing or pushy at all. When I swung by for a test drive; again no pressure whatsoever - answered all our questions and then said "give me a call when your ready" he didn't call me 4 times a day like other dealerships did. When we went in to talk price I didn't get the stereotypical sales pitches or even the cheesey lines that we overhear other sales staff saying while inside the show room (literally heard a salesperson say "so what would it take to get you two to drive home 2 new cars today?").

Like I said Eric was patient and made the usually unpleasant task a casual one. Would recommend people go see him directly.

Dealer rater 04/13

Tim was excellent and the dealership kept the process moving. I'm thinking about getting my wife a car there now because it was so enjoyable

Dealer Rater 04/13

Stephanie was great to work with - would gladly work with her again. Very helpful and informative. I've bought numerous cars here and had all of my cars serviced here - would recommend highly to anyone.

Dealer Rater  04/13

Love going to this dealership for service, Stephanie and Deb always give such attention to details and make sure that they ask for my one-to-one rewards card. Went for rain guards on my truck and Stephanie told me that she wasn't happy with the look of them on my truck so she had the guards taken off so I would not be disappointed when I saw my truck. She ordered me new guards and offered me a discount on the labor because I would need to come back again.

Dealer Rater 04/13

I've never written a review on buying a car before because it is typically all the same. You haggle over prices, come back to the dealership over and over again, negotiate options the vehicle is loaded with, and sign your life away. My experience with Anchor Nissan in North Smithfield was nothing of the sort.

I was looking for a Nissan Frontier with low miles and had a price in mind. I live in Massachusetts and gave local Nissan dealerships the 1st opportunity. One local dealership in Auburn was offering 2 different types of Frontiers, but above what I stated I wanted to pay for a vehicle.

As I continued my search online I noticed the prices at Anchor Nissan were advertised lower than the advertised prices at Nissan in Auburn. I called and was upfront and honest with the condition of my trade-in car, what I was looking for, the options I wanted, and the price I was willing to pay. Sales consultant Steve Chauvin was receptive to my requests and asked that I text him pictures of my trade (I live an hour away). Within hours I received an offer that was a little higher than I wanted and told them thanks for the effort. They called back and beat the price I was willing to pay by $1,000!

My wife and I drove down reluctantly to see what they were offering; we had been to 8 different dealerships within the past week and thought we were in for more haggling, negotiating, etc. We couldn't have been more wrong.

We got there and they were the friendliest people we had encountered during our car buying experience. Steve showed us the 6 different types of Frontiers that fit my criteria and told me to "pick one". I pointed out that some had extra options that could raise the price and he replied, "If that's the truck you want, it's yours for the price we quoted you".

They looked at my car and they went above and beyond giving me fair value for my trade-in ($2500 more than what was being offered for my trade in Auburn).

Since then they had a hail storm and brought it in to have the dings taken out. When it was not ready on time they offered to fill up my car, give me a free oil change, and install a remote starter into the new truck. My wife and I have been so impressed with them (including the Sales Manager Max Huguenin) that she wants to get a Nissan now and I guarantee I will not deal with another dealership again.

Overall my experience was tremendous and a testament to the hard-working, caring people at Anchor Nissan. They are fair, honest, and go out of their way to provide quality customer service. I could not have been happier with the job they did. Thank you.

Dealer Rater 04/13

 

 

Treated me with respect and courtesy. This dealership has the BEST customer service around. No matter what dept you are dealing with you are treated kindly. My salesperson Steve Chauvin is top of that list

Suzanne V    04/13

Overall, the experience was great and fast!

Holly H     04/13

Great persona for working with people. Adjusted sales style to match the age and knowledge of client. Always thinking ahead and anticipating client questions.

Peter P   04/13

Brian Benoit worked within our budget and did not pressure us into anything that made us uncomfortable.

Mike S   04/13

Sales people were polite,knowledgeable, not into "Hard Sell", which was very important to me. I didn't feel pressured to buy. I knew what I wanted and both Tim and Steve at Anchor Nissan were very accomodating.

Carolyn S   04/13

My salesman was very helpful while picking up the car, he set up my phone for me and went over every detail of the car and how to use everything before i drove away.

Christine L  04/13

Very pleasant staff made buying the car alot of fun.

Andrew V    04/13

The customer service was OUTSTANDING!!! Stephen Chauvin whom I worked with went above and beyond my expectations to work with my trade in and price range i was looking to stay in.

Marco L    04/13

Price negotiation was quick and easy, no games.

Melissa D    04/13

Very friendly, no nonsense people. I appreciated not being treated like I was unintelligent. The staff at Anchor Nissan were all very friendly and fun.

Donna A   04/13

This would be the third time that I have leased a vechile through Nissan and the second time through Anchor. I have been nothing but totally satisfied with the overall experiences I have had. Our sales associate, was great! Steve knew what we were looking for and delivered more than expected. Everyone at Anchor is great, they ALL treat you as if you were part of a family!!!!

Kimberly G   04/13

Best leasing experience ever. Salesman was absolutely superb!

Arthur W   04/13

Lynne

James,
I am thrilled with my new Altima!!!  I appreciate everything you guys did!  I must say that this purchase was by far the easiest and most pleasant ever!!  I hope I get a chance to fill out a survey so I can give you guys a great rating!!

I'll be telling anyone who will listen that ANCHOR NISSAN rocks!

Lynne

Bob & Jane
Please be sure to forward this email to Bill Lee, Jared, Brian Benoit & Max;

Thanks to the staff at Anchor Nissan. The process of buying our new vehicle was by far the most pleasurable vehicle purchase we've ever experienced!  Bill, your expert salesmanship made the process simple and quick for us to get the vehicle we wanted for the price that we felt was right. Jared, your help with the finance part of this sale was so helpful along with your thorough explanation of the warranty plans.
Max & Brian, the overall dealership's approach in dealing with customers is truly sincere.  From our experience at Anchor Nissan we trust that customer satisfaction will continue which is especially important as we plan on owning our new vehicle for many, many years. 
Thank you all again for allowing our new vehicle purchase to be exciting! (as it should be).  We will be recommending your dealership to our friends and family!
Good luck with your new Nissan venture! 

Bob & Jane

B. Rocchio

I bought a 2008 Rogue from Smithfield Nissan (RI) on March 7, 2008.  Even though I had a better price offer from a dealership in East Providence, RI I felt Smithfield Nissan would be a better choice since I live in Smithfield and wanted to have my car serviced there. 

After purchasing the car I noticed that occasionally I could hear a noise from the engine compartment.  When I had the oil changed in the car I told the Service Department about the noise.  A service Technician drove the car but did not hear any noise.

On another occasion, when the vehicle was in for a recall notice, the Service Department told me the recall fix would do away with the noise I was hearing in the car.  It did not.

Smithfield Nissan was bought out by Anchor Nissan (North Smithfield, RI) and the first time I took the vehicle to Anchor for service I mentioned the continuing engine noise to them.  Again, a Service Technician drove the car and heard no noise but told me when I was hearing the noise to bring the car to the dealership and they would investigate it.

On July 7^th 2010 I took the car to Anchor and the Service Manager (Dan) drove the car with me and diagnosed the problem as a "rotational" noise.  After leaving the car at the dealership for a day Dan called to tell me the noise was caused by a part within the transmission.  They could not repair/replace the part and the entire transmission was replaced under warranty.  They gave me a 2010 Nissan Altima (a wonderful vehicle) as a loaner while my car was being repaired.

I love my Rogue and I am very impressed with the service personnel at Anchor Nissan.  They took the time and effort to solve my7 problem and I would recommend them to anyone thinking of buying a Nissan. 

 

Suzanne D
My husband Roland and I would like to thank all of you for all that you have done for us.  We have owned many Nissan's and you are by far the best group of people we have dealt with.  From the moment we met Tim through Brian and and Max to the runner, we felt there was nothing you would not have done for us.  We will be sure to pass the word around about your fantastic dealership. 

Sincerely,
Suzanne

S. Chester
I was a customer of Nissan of Smithfield and the service was ok, but when I came to the Anchor Nissan it was a whole new world.  They had a free shuttle, really inexpensive  2010 Nissan's to rent (I am going to do that next visit)  and very friendly service people.  I was in and out for an oil change in record time.   I am very pleased and will be recommending Anchor Nissan to my family and friends.  Thank you again for your great service.